Shipping & Returns

We offer a hassle-free 30-day return policy. If any item in your order does not exceed your expectations, you can send it back to us, free of charge, within 30 days from the date of purchase to receive a store credit, or a full refund to the original form of payment. To be eligible for a refund, all returned items must be unworn, unwashed, and undamaged with tags still attached. Our return policy does not cover ordinary wear and tear or damage caused by improper use.

Click here to start a return.

Follow prompts to generate a free shipping label that you may use to send your package back to Centric.

Please note that at this time the following purchases are not eligible for returns or exchanges:

- Items marked as “final sale”
- Purchases from third-party retailers. We suggest that you contact the third-party retailer where you made your purchase for information on their return policy.

Return processing time typically takes around 14 - 20 business days after delivery to our return processing center. If your return is for a refund request, please note that the refund may take up to 5 business days to appear on the statement from your original form of payment.