• Brand FAQs
  • Product FAQs
  • Shipping & Return FAQs
  • Shop Now. Pay Later FAQs
  • Other FAQs
Brand FAQs
Product FAQs
Shipping & Return FAQs
Shop Now. Pay Later FAQs
Other FAQs

What does Centric mean?

What inspired your logo?

What are the Centric Values?

Still curious about our story?

Where do you make the Centric products?

What materials do you use to make your products?

What's the story behind your fabric technology?

How can I figure out which size is best for me?

Oh no! The item I'm looking at is out-of-stock or sold out. Help!

Do you have care instructions for the Centric gear?

Do centric products come with a warranty?

Do you offer free shipping? What about expedited shipping?

What is Route package protection service that is offered at checkout?

How long will it take to receive my order? What is your processing time after I place an order?

I live outside the US. Do you ship internationally?

How can I track my order?

What if my order never arrives/ stolen or damaged?

What if I need to return my order?

How do I exchange or return items?

What shipping services do you use?

Oops! I need to change the address on my order. Can I do that?

Can I purchase Centric gift cards?

I've got a discount code! Where can I add this during checkout?

Why isn't my discount code working?

What is the (Centric) TRIBE?

Do you offer a referral program?

How can we stay in touch?

Hmmm. Looks like my question isn't answered here. What now?

Can I shop now and pay later?

Can I pay off my Pay Later purchases early?

What is Pay Later with Shop

Will applying for Klarna affect my credit score?

Will applying for Pay Later affect my credit score?

When will my first payment be?

Can I return pay later